Terms and Conditions

Last updated: November 15, 2025

1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Ralivi ("we," "us," or "our") concerning your access to and use of the Ralivi platform, including our website, applications, and services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services.

2. Use of Services

2.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our Services. By using our Services, you represent and warrant that you meet these requirements.

2.2 Account Registration

To access certain features, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

2.3 Acceptable Use

You agree not to use our Services to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful, offensive, or fraudulent content
  • Interfere with or disrupt our Services or servers
  • Attempt unauthorized access to our systems
  • Use automated tools to access our Services (except as authorized)
  • Resell or redistribute our Services without authorization

3. Subscription and Payment

3.1 Pricing and Plans

We offer various subscription plans for our Services. Pricing and features are described on our website and may change with advance notice.

3.2 Payment Terms

By subscribing to a paid plan, you agree to:

  • Pay all fees associated with your chosen plan
  • Provide valid payment information
  • Authorize recurring charges according to your billing cycle
  • Pay applicable taxes

3.3 Free Trial

We may offer a free trial period. You will not be charged until the trial period ends unless you cancel before that date. We reserve the right to modify or discontinue free trials at any time.

3.4 Refunds

All fees are non-refundable except as required by law or as expressly stated in these Terms. We reserve the right to provide refunds at our sole discretion.

4. Intellectual Property Rights

4.1 Our Rights

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, software, and design, are owned by Ralivi and protected by copyright, trademark, and other intellectual property laws.

4.2 Your Rights

You retain all rights to the content you upload or create using our Services ("User Content"). By using our Services, you grant us a limited license to store, process, and display your User Content solely to provide the Services to you.

4.3 Feedback

Any feedback, suggestions, or ideas you provide about our Services may be used by us without any obligation to you.

5. Data and Privacy

Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.

You are responsible for ensuring that any data you upload to our Services complies with applicable data protection laws and that you have the necessary rights and consents to process such data.

6. Third-Party Services

Our Services may integrate with third-party services (such as Gmail, Google Calendar, or Facebook). Your use of these integrations is subject to the third party's terms of service and privacy policies. We are not responsible for third-party services or their content.

7. Termination

7.1 Termination by You

You may cancel your subscription and terminate your account at any time through your account settings or by contacting us.

7.2 Termination by Us

We may suspend or terminate your access to our Services immediately, without notice or liability, for any reason, including:

  • Violation of these Terms
  • Non-payment of fees
  • Fraudulent, abusive, or illegal activity
  • At our sole discretion

7.3 Effect of Termination

Upon termination, your right to use our Services will cease immediately. We may delete your account and data, subject to our data retention policies and legal obligations. Provisions that should survive termination (including payment obligations, intellectual property rights, and limitations of liability) will remain in effect.

8. Disclaimers and Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Implied warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Uninterrupted, secure, or error-free operation

We do not warrant that our Services will meet your requirements or that any defects will be corrected. You use our Services at your own risk.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RALIVI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) $100.

10. Indemnification

You agree to indemnify, defend, and hold harmless Ralivi and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of our Services
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your User Content

11. Dispute Resolution

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

11.2 Arbitration

Any dispute arising from or relating to these Terms or our Services shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization], rather than in court, except that either party may seek injunctive relief in court for intellectual property infringement or violation of confidentiality obligations.

11.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

  • Posting the updated Terms on our website
  • Updating the "Last updated" date
  • Sending you an email notification (for significant changes)

Your continued use of our Services after changes become effective constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using our Services.

13. General Provisions

13.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Ralivi regarding our Services.

13.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

13.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

13.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

14. Contact Information

If you have any questions about these Terms, please contact us at:

Email: legal@ralivi.com

Address: [Your Business Address]